Production Schedule 2023

Thank you for your interest in our collection! It is essential to check the Estimated Delivery Date on this page for your location before placing an order. 

1: What does the Estimated Delivery Date mean?

The Estimated Delivery Date is a reference for understanding when you can expect your order to arrive. This date gives you an estimated timeframe for when you can anticipate the arrival of your order. Please note that this date is an approximation and may vary due to factors beyond our control.

At Eleventh, all our products are exclusively made-to-order and pre-order basis. Please note that our dress collection and wedding products typically require 5 - 7 weeks for estimated arrival, depending on your location and the wedding season (extra 3 weeks lead time during holidays and peak wedding seasons).

2: Why is the Estimated Delivery Date important?

Planning ahead and considering the Estimated Delivery Date ensures you have sufficient time for your dress to be crafted, shipped, and any potential alterations that may be needed upon receiving it.

3: Can I cancel or request a refund after payment if the Estimated Delivery Date doesn't suit my timeline?

Cancellation and refund options are strictly not available once payment has been made. We recommend thoroughly reviewing the Estimated Delivery Date and planning accordingly to align with your event or occasion. If you have specific timeline requirements, it's advisable to place your order well in advance to ensure your dress arrives on time.

4. Do you have ready stock available for immediate purchase?

We do not maintain a ready stock of our dresses and wedding products. As mentioned, all our collections are pre-order basis or made-to-order to meet your specific preferences and measurements. While we understand that some occasions may require quick delivery, we advise planning ahead and placing your order in advance to ensure your order arrives in a timely manner.

5. Do you offer a rush option?

Currently, rush shipping is not available at this time. 

6. What is your recommended ordering timeframe for wedding events? 

For peace of mind and plenty of lead time, we strongly recommend placing your order at least 4 months before your scheduled event. This allows ample flexibility in your timeline to account for unforeseen events or potential delays. It is important to take into consideration alterations that may be needed upon receiving the dress to ensure an ideal fit. 

Wedding Tips:

When pre-ordering, it's advisable to plan for extra timeframe in case your bridesmaids need to get alteration at a local tailor. For more details, please refer Measurement Guide. 

5. Can I get an estimated delivery date for my pre-order? 

Before finalizing your purchase, please review the Estimated Delivery Date provided below. This date is an approximation and may vary due to factors beyond our control.