Payment Method

 We utilize iPay88 and PayPal payment gateways for all online banking and credit card transactions. We take your security seriously and never store any credit card information on our server, ensuring a safe and convenient shopping experience.

The currently available secured payment options are:

1. iPay88 

For local customers (Malaysia), we recommend using iPay88 for a seamless checkout experience.

▪ Accept VISA, MasterCard, E-wallet, and online banking through iPay88 Malaysia. This payment gateway, developed by Mobile88.Com Sdn. Bhd., is a trusted Internet Payment Switching Gateway. 

▪ iPay88 only accepts Ringgit Malaysia (MYR) as payment currency.

▪ iPay88 complies with the PCI Data Security Standard and the Malaysia Payment System Act, guaranteeing the security of your transactions. Find out more about iPay88 here. 

▪ Please note that MOBILE88.COM SDN BHD will be listed on your credit card/bank statement for iPay88 transactions. 

FAQ about iPay88. 

2. PayPal

For international customers, we recommend using PayPal for a seamless checkout experience.

▪ PayPal offers a secure service that gives you extra protection for your online purchases.

Note: A transaction fee of 2.85% of the total purchase amount will be charged each time you pay via PayPal.

▪ Enjoy Buyer Protection with PayPal, which helps resolve issues related to eligible purchases for free - if your order doesn't arrive as expected or wasn't what you ordered.  

▪ PayPal offers currency conversion services, allowing you to pay in your local currency while making international purchases. We accept AUD, BND, EUR, HKD, GBP, MYR, SGD, USD. 

▪ Please note that ELEVENTH Gown Studio is owned by Eleventh Collection (002204222-K), and your credit card will be debited by PAYPAL*ELEVENTH for the related transaction amount.

Find out more about PayPal here. 

3. Manual Bank Transfer / ATM Deposit:

▪ You can choose to make payments via manual bank transfer or ATM deposit by following the provided instructions during checkout.

▪ Be sure to use your Order ID as the payment reference.

▪ Any order without payment after 2 business days will be automatically canceled.

Reminder: Please upload proof of payment or banking receipt to us under "Receipt Upload." Your order will be processed once the payment clears.

4. Credit Card Information

We are committed to protecting your privacy. All credit card information will be entered in iPay88 / PayPal's payment gateway platform and encrypted with 128-bit secure socket layer (SSL). We do not store any credit card information on our website server. Additionally, all customer data we collect is safeguarded against unauthorized access.

5. Currency Accept

We accept Ringgit Malaysia (MYR) as payment currency.